The Heidelberg Exzellenz Hotel Policies
- Accommodation
- Cars
- Tours
Policies
Hotel Heidelberg Policies
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for € 10 per person per night when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Important Information
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Guests under the age of 18 can only check in with a parent or official guardian.
The Heidelberg Exzellenz Hotel
Check Availability
Ensuring a seamless booking experience is our top priority. By checking hotel availability, you can effortlessly plan your stay with confidence. Our system provides real-time updates on room availability, allowing you to secure the best accommodations that suit your needs.
Don’t miss out on your preferred dates, check availability now to guarantee a comfortable and enjoyable stay.
Ages 0 to 17
